Renting a vacation condominium is a family-friendly option. When you choose a condo at Dolphin Run, you are getting so much more than a hotel room. You’ll have a full kitchen, 2 full bathrooms and privacy. The biggest perk is that most often a vacation rental is often 30-50% less expensive than a hotel. Add in the money you will save by preparing a few meals or snacks for yourselves and it’s a deal you shouldn’t pass up. Plus, all that extra space will provide families with plenty of room to spread out and stay out of one another’s hair—making for a very relaxing vacation. Here’s everything you need to know before you rent.
Individual Units:
Every rental unit is privately owned and reflects each owner’s personal taste. Property reserved sight unseen is represented by Agent as realistically as possible with regards to space, physical condition and comparisons. We advise you to view interior photos on this website if you have specific personal requirements or are concerned with quality, for we will be unable to make substitutions or refunds upon arrival. Please call our office at any time for additional information about individual condominiums.
Family Groups Only / Occupancy Limit:
We are instructed by our Owners to rent to FAMILY GROUPS ONLY. A family group is defined as parents, grandparents, children and extended family members vacationing in one home. A non-family group is defined as: unmarried young adults, high school or college students, or any other group-type situation. Non-family groups are asked not to apply for accommodations. ID’s must be furnished upon request. The leaseholder must be at least 24 years old and understands that he/she must personally occupy the property for the entire period. We lease these condominiums without respect to the race, color, religion, sex, national origin, handicap, familial status or sexual orientation of any party. Dolphin Run Condominiums is a family-oriented community; therefore, loud parties are absolutely prohibited. Occupancy AT ANYTIME for ANY REASON is limited to the number of persons (including children) as described in house description. Misrepresentation, exceeding occupancy limit, or loud house parties will result in Guests being asked to immediately vacate property without refund.
Check-in & Check-out Information:
Check-in: After 4:00 PM. Front desk staff will greet guests on arrival. Guests are required to show a valid photo ID and credit card at check-in. Early check-in request – Any guest wanting to check in before the scheduled check-in time (4 PM) will be charged a $75.00 early check-in fee. If you need extra keys, there’s an additional fee of $10.00 per key.
Check-out: 10:00 AM. Late check-out request – Any guest inquiring about late check-out must check availability with the front desk first. If late check-out is available, there will be an additional charge of $75.00.
Parking:
Each condominium has one reserved parking space. For additional vehicles, we recommend the parking lot at the 9th Street city garage. The city operates seven municipal parking lots and two garages at the oceanfront. All locations and meters accept major credit and debit cards.
Pets:
NO ANIMALS of any kind shall be allowed in/on any unit. Violation shall be grounds for immediate eviction. Guest will forfeit all rent paid and will be liable for at least a $250 flea spray and cleaning charge.
Smoke-Free Resort:
100% Non-Smoking Resort, including electronic cigarettes. Smoking outside the designated area is prohibited and will be subject to a $250 fine.
Toiletries & Linens Inquiries:
Upon arrival, Dolphin Run will supply toilet paper in all bathrooms. Trash bags in all trash cans. Paper towels in the kitchen. Guests are responsible for any other toiletries. Dolphin Run does not supply linens, towels, cleaning supplies, and paper products during your stay with us. If you don’t wish to bring your linens and towels, Dolphin Run has partnered with Ocean Rentals for linen and towel rentals. Contact Ocean Rentals at least 48 hours in advance at 800-695-4212, or you can order them online at https://oceanrentalsltd.com/dolphin-run-condo-linen-package-rentals/
Payments:
After placing your reservation you must remit at least 50% of the Rental Amount + Reservation Fee + Accidental Damage Protection Fee (+ Optional Travel Insurance). You will have five (5) days to either electronically sign the lease or return a signed copy along with your payment or your reservation will automatically be cancelled without further notice. Your final payment is due 30 days prior to arrival. This payment includes: The Balance of Rent + Taxes.
Method of Payment:
To confirm your reservation, we accept Personal Checks, Cashier’s Checks, Money Orders, and online payments via Credit Cards (MC / VISA / DISCOVER) or Electronic Check. Payments must be received by the due date indicated on your lease agreement. If paying by Credit Card, click to make a payment. Personal Checks are accepted only when payment is received 30 days prior to arrival. $35 will be charged for all returned checks. “*For Canadian/Overseas Guests paying by Check, please make sure it is drawn on a U.S. Bank, or certified U.S. Funds, and that it has U.S. funds printed on the check (not hand- written).
Please Indicate The Following On Your Check:
Unit Number, Rental Dates, Reservation Number
Make Checks Payable To Dolphin Run Condominiums and Mail to:
303 Atlantic Avenue VA Beach, VA 23451
Save time, postage and a tree with payment by e-Checks
An electronic check, or e-Check, is an electronic version of a paper check, used to process a payment online. Any Guest with a checking account can pay by e-Check through RentPayment. To make a payment by e-Check, Guest’s simply provide RentPayment with their checking account and routing numbers. RentPayment debits the funds directly from your checking account. Paying by e-Check is convenient and a time saver.
Damage Protection:
Accidents Happen, Vacation Rental Damage Protection Can Help. You decided on a rental property so you could feel at home while on vacation. Don’t let the fear of losing your security deposit keep you from enjoying your time. Here’s how Generali Global Assistance’s Vacation Rental Damage coverage works:
- Make a simple, one-time payment upfront.
- Avoid the hassles of checks and credit card holds.
- Relax, knowing that you have coverage for accidental property damage.
What if Something Happens? Simply report any damage that occurred during your stay to the rental office when leaving. Don’t be afraid to report the damage–that’s why you bought insurance!
To learn more about Generali Global Assistance and Vacation Rental Damage coverage, reach out to Generali directly at 866-999-4018 or review a sample Description of Coverage/Policy.
Vacation Rental Insurance
Valuable Protection for Before, During and After Your Vacation
When looking forward to your vacation the last thing you want to do is think about something going wrong. Still, even the best-planned trips can be impacted by an unexpected illness, medical emergency, natural disaster, adverse weather, delayed flights, road closures or lost or damaged luggage. These troubles can occur when least expected, forcing you to cancel or interrupt your trip, lose your non-refundable vacation costs and incur unplanned expenses.
Generali Global Assistance’s Guest Protect plan is specially designed to help protect you and others staying at your reservation from specific covered events. Anticipating the unexpected and covering it with travel insurance will help protect you and your traveling companions from surprise expenses. To learn more about travel insurance, reach out to Generali directly at 866-999-4018 or review a sample Description of Coverage/Policy.
Cancellations:
In the event Guest must cancel this Lease Agreement, a $50 non-refundable Cancellation fee and your written signed authorization must be received first. Once your entire reservation is successfully re-rented for the same amount as your Lease Agreement with confirmed payment, your rent Amount paid (less administrative fee, cancellation fee, travel insurance premium and any other applicable fees) will be refunded. If the reservation is not re-rented, all payments will be forfeited. Guest is responsible for making full payment whether reservation is cancelled or not. Travel Insurance is highly recommended. Transfer from one unit to another is a re-rent of the first reservation and all above re-rent rules apply. Date transfers in this unit will be charged a $75 moving fee and charged the difference in rental rate if any; rental payments will be applied to your new week.
MAINTENANCE / REFUNDS:
All equipment in each unit should be in working order. Please report any inoperative equipment to our office promptly. We will make every effort to have repairs made as soon as possible. Owner & Agent shall have the right to inspect and make repairs during the rental period. Guest shall be charged for any unnecessary maintenance calls. No reduction of rent, rebate, or refund will be issued for any mechanical failure of air conditioning, major or minor appliances, public utility interruptions, guest dissatisfaction, or for errors in brochure, website, reservation agreement including changes made by Owner in bedding, furnishings, equipment, etc. There will be no refunds for inclement weather, including hurricanes, however, there is Travel Insurance available and is highly recommended.